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Patrick Sauvé
Business Services Manager @Sunrider International
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WORK HISTORY
Business Services Manager @Sunrider International
Port Coquitlam, BC, CA
ABOUT PATRICK SAUVÉ
QUALIFICATION SUMMARY Accomplished and results-driven professional with more than 25 years of experience in customer service and sales management. 17 years’ experience in Call Centre/Contact Centre Environment, a Proven track record of planning daily schedules, assigning tasks, monitoring performance, analyzing customer feedbacks, and achieving business targets. Expertise in employee’s activities analysis, quality control, staff supervision. Possess excellent interpersonal communication, time management, and multitasking skills. Bi-lingual communicator with fluency in French and English languages. Proven expertise in: • New Business Development • Training & Development • Relationship Building • Cross-Functional Team Leadership • Strategic Sales Planning & Analysis • Account Management • Regulatory Compliance • MS Office Suite & IVR System
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