Patrick Dunn

Programme Manager - Pmo and Business Improvement @Bp Pulse

Watford, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2024 — Present

Programme Manager - Pmo and Business Improvement @Bp Pulse

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Milton Keynes, GB

Member of a small programme management team driving change to enhance UK business performance improvement at BP Pulse UK, a leading operator of public and commercial electric vehicle charging hubs.

EDUCATION

N/A

Henley Business School

MBA, International Management

N/A

West Herts College

Bachelor of Science (BSc) (Hons) Printing & Packaging Technology, Technology and business management

N/A

University of Leicester

Diploma in Management studies

SKILLS

Process ImprovementManagementClient Relations SkillsDigital MarketingPress AdsCustomer Service ManagementCustomer AcquisitionBusiness IntelligenceMarketingCustomer Relationship Management (Crm)Crm DatabasesLoyalty MarketingDirect MarketingStrategyE-CommerceSegmentationMarketing CommunicationsDirect MailDoor to DoorCustomer ReportingCustomer ExperienceCrm IntegrationMbaCustomer RetentionAnalysisB2b MarketingEmail MarketingManage Client RelationshipsMobile MarketingMarketing StrategyCustomer Data ManagementCustomer Data AnalysisCrmMulti-Channel MarketingMicrosoft Excel

ABOUT PATRICK DUNN

An innovative, challenge-driven leader with a history of revitalising value and customer engagement for major global brands through the delivery of cutting-edge marketing, digital product, and service development initiatives, I leverage exceptional user and customer insights to steer improvement initiatives.Revolutionising the way brands use data, I empower lasting change within company and customer interactions, fostering customer-focused environments that drive value.Focused on automotive in the last 8 years, working for 6 global car companies, with product and programme leadership roles in the following areas: Data platform development/business intelligence, online vehicle sales/customer experience, connected car programmes, and aftersales/service. Has a keen interest in the mobility services/CASE/sustainability evolution of the automotive sector.

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Patrick Dunn — Programme Manager - Pmo and Business Improvement at Bp Pulse in Watford, GB | Unifers