Get your Emails warmed up and ready to send
Build sender reputation and reach more inboxes with automated email warmup.
Warm up your emails
Starting at $49/month
Patricia Strange
Manager Transitional Care Operations Rbe @Oak Street Health, part of CVS Health
Signup · Get unlimited contacts
WORK HISTORY
Manager Transitional Care Operations Rbe @Oak Street Health, part of CVS Health
Fort Wayne, IN, US
Initiated and led cross-team meetings to clarify workflow and improve communication around enrollment and census management- Rewrote the Tcc team’s enrollment script, enabling more effective patient and family calls and driving a 10% increase in enrollments within two months- Led program creation and managed resources to optimize transitional care operations across teams- Utilized Salesforce, Epic, Canopy and Greenway to streamline workflows and enhance data management- Facilitated facility placement and addressed Social Determinants of Health (SDOH) for patients and families- Provided comprehensive training for new and existing employees, fostering a cohesive and high-performing team- Created and managed metrics, call audits, chart audits, timekeeping, and motivational interviewing techniques to support patient engagement- Slack use for effective communication and collaboration within the care team.
EDUCATION
Saint Paul College-A Community and Technical College
Associate's Degree, General Education Courses
Purdue Global
Master of Science, Organizational Behavior Studies
Metropolitan State University
Bachelor of Arts - BA, Psychology
Saint Paul College-A Community and Technical College
Associate of Arts - AA, Liberal Arts and Sciences/Liberal Studies
Purdue Global
Master of Arts - MA, Science and Human Service
ABOUT PATRICIA STRANGE
In the most recent role as an Operations manager I was a people leader the largest team…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.