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Patricia K.
Director, Client Success Delivery @Ansira
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WORK HISTORY
Director, Client Success Delivery @Ansira
US
Data-driven customer success professional with over 15 years of work experience in B2B and B2C SAAS marketing and client services strategies that maximize revenues, profits, and customer relationships.• Responsible for customer program, project management, auditing billable services, and acting as an escalation point for client issues • Lead a team of remote Customer Success Managers.• Work closely with the SVP of Client Success to implement and execute the vision and strategic plan for theClient Success Delivery organization.• Partner with sales leadership to ensure the sales and client success teams are aligned on client health and revenueforecasts.
ABOUT PATRICIA K.
Performance driven manager with a strong record of accomplishment in building and…
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