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Pamela Powell
Operations Support Technician Noc Technician @Apple
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WORK HISTORY
Operations Support Technician Noc Technician @Apple
Maiden, NC, US
Utilize HP Openview for monitoring devices, Project Management, IBM TSM installation and troubleshooting, performed migration of wiki, implemented upper management reports, service catalog, training plan, new hire checklist, Security Access - Account creation and troubleshooting, Espresso Ticketing, MERT - Medical Emergency response Team, Social Committee member, and member of PMI (Project Management Institute). Currently working on PMP.
EDUCATION
Fort Mill High School
Graduated
ABOUT PAMELA POWELL
Specialties: Windows, UNIX, Linux, OSX, Network Admin, TSM Admin, SAP, Autosys, Mainframe, AS400, Teradata, HP Quality Center, HRMS, Security Admin, and NetVault
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