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Start for FreePalash Bhatnagar
Assistant Revenue and Reservation Manager @Raffles Hotels & Resorts
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WORK HISTORY
Assistant Revenue and Reservation Manager @Raffles Hotels & Resorts
Developed and executed comprehensive revenue management strategies to maximize RevPAR, ADR, occupancy, and total hotel revenue.• Managed pricing, inventory, and availability across all distribution channels including direct, OTA, GDS, and wholesale partners.• Led daily, weekly, and monthly forecasting, budgeting, and demand analysis, ensuring accurate revenue projections.• Oversaw the Reservations Department, ensuring accuracy, efficiency, and compliance with rate and booking policies.• Collaborated closely with Sales, Marketing, and Front Office to align pricing strategies with promotions, group business, and corporate contracts.• Monitored pickup, pace, and segmentation reports to identify risks and revenue opportunities.• Ensured rate parity, distribution cost control, and optimal channel mix.• Implemented and maintained Revenue Management Systems (RMS) and Channel Managers to improve pricing automation and efficiency.• Trained and mentored reservations and front office teams on revenue principles, upselling techniques, and system usage.• Prepared detailed revenue performance reports and presented insights and recommendations to senior management.
EDUCATION
HTMi Hotel and Tourism Management Institute Switzerland
Manager in Training, Operations Management and Supervision
HTMi Hotel and Tourism Management Institute Switzerland
Master of Business Administration - MBA, Hospitality Administration/Management
Pacific University Udaipur
Bachelor of Science (BS), Hotel/Motel Administration/Management
SKILLS
ABOUT PALASH BHATNAGAR
Experienced Hotelier with a demonstrated history of working in the hotels, restaurant and education management industry. Skilled in Operations Management, Opera, MICROS. Strong human resources professional with a Bachelor of Science (BS) focused in Hotel/Motel Administration/Management from Pacific University and Master of Business Administration from HTMi Hotel and Tourism Management Institute, Switzerland.
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