Perla Palacios

Special Event Catering Manager @Universal Studios Hollywood

Los Angeles, CA, US

Plan and manage catered events, ranging from intimate events for 25 participants to large company events hosting up to attendees-Develop standard operating procedures and policies to streamline departmental processes-Organize, coordinate, and execute all food and beverage logistics for events-Recruit, train, supervise, and direct banquet staff to ensure optimal performance-Develop and oversee catering budgets while meticulously tracking expenses to ensure profitability-Foster a customer-centric culture aimed at exceeding the expectations of both customers and clients.