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Oseghale Ituah

Director of Business Operations @Advocate Health

Chicago, IL, US
EMAILS
o••••••••@advocatehealth.org
MOBILE NUMBERS
+15•••••••61

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WORK HISTORY

Oct 2024 — Present

Director of Business Operations @Advocate Health

Pineville, NC, US

Executive leader for a hospital with $1.1B in net revenue and $278M in EBIDA, overseeing house-wide operational initiatives, executive/environment care leader rounds for dietary, clinical engineering, EVS, materials management, plant operations, guest services, security, and patient access.• Oversight includes 5 managed nursing associates (payroll), business operations manager, project manager, guest services, patient transport, and clinical engineering.• Partner with clinical stakeholders to identify discharge barriers and standardize LOS improvement initiatives.• Active contributor to the Operational Excellence Committee, focusing on CAUTI/CLABSI, HAPI, ED/OBS LOS, patient experience, and falls.• Operationalize the Pineville Clean Medical Equipment Team to address equipment management gaps.• Lead ECMO program implementation planning:o Create an executive summary, capital/FTE/resource needs, bed capacity analysis, 5-year pro forma, and implementation roadmap.• Co-chair of multiple hospital committees: For All, Best Place to Care, Mitigating Workplace Violence, and First Impressions.• Manage Pineville’s medical contracts and vendor evaluations in alignment with DNV accreditation standards.• Launch the Pineville LOS Committee: Author of the Pineville LOS charter and developed a standard reporting structure to align with department specific performance metrics.o Engage multidisciplinary stakeholders (hospitalists, pharmacy, IAS, care management, nursing, radiology, therapy, bed placement, finance) using Epic data to drive daily performance.• Lead the Discharge Unit Optimization initiative to improve discharge efficiency and accountability through stakeholder engagement and data-driven culture change. • Assist with forming daily multidisciplinary rounds (MDR) and a discharge focused operations model with role designation and scripting to ensure quality and efficiency.

EDUCATION

2012 — 2017

University of Wisconsin-Madison

Bachelor of Science (B.S.), Biology, General, Minors: Leadership, Entrepreneurship and Global Health

2018 — 2020

University of Illinois Chicago

Master's of Healthcare Administration, Health/Health Care Administration/Management

2008 — 2012

Long Beach Polytechnic High School

High School Diploma

SKILLS

Microsoft OfficeCustomer ServicePublic SpeakingCommunicationPhotoshopEvent PlanningTeamworkFacebookSocial NetworkingPowerpointMicrosoft ExcelTime ManagementResearchMicrosoft WordSocial Media

ABOUT OSEGHALE ITUAH

Oseghale I. Ituah (Ose), MHA is the Director of Business Operations and an executive leader at Advocate Health Pineville, a acute care facility. In this role, Ose reports directly to the Hospital President/Facility Executive and supports strategic initiatives that drive operational excellence across the hospital.Previously serving as a Hospital Services Manager at Advocate Aurora Health, Ose led projects focused on improving patient throughput efficiency and key performance metrics such as ALOS, OBS LOS, and discharge processes at South Suburban and Trinity Hospitals.Ose is a results-driven leader with a passion for strategic operations, data analysis, and performance improvement. He is deeply committed to serving underrepresented communities through leadership and advocacy.

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