Oola Hajje

Area Coach @Pizza Hut

Los Angeles, CA, US
MOBILE NUMBERS
+13•••••••24

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WORK HISTORY

Jan 2008 — Present

Area Coach @Pizza Hut

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Responsible for overseeing all aspects of restaurant operations of 8 to 10 Quick Service Restaurants (Pizza Hut) in the West LA area yielding an annual revenue of $7 million.• Lead a team of General Managers, Assistant Managers and over 200 team members to achieve company and area objectives.• Coach and guide General Managers and Jr. Management team to meet annual operating plans by seamlessly supporting day-to-day operations.• Directly responsible for managing labor budgets, P&L’s and Gross Profit for multiple units• Ensure consistent operational procedure adherence, steer customer satisfaction efforts, and monitor compliance with all health, safety, and labor policies. • Responsible for the execution of all policies, procedures, and programs with the store through General Managers, assistant managers and hourly team members

EDUCATION

1978 — 1981

Australian Institute of Music

Sound Engineering

SKILLS

HiringManagementMulti-UnitMicrosoft OfficeOperations ManagementFranchisingProfitP&L ManagementFranchise ConsultingTraining & DevelopmentMenu DevelopmentCateringIncome StatementFinancial AnalysisFood ServiceNew Restaurant OpeningsRestaurantsRestaurant ManagementLeadership DevelopmentInventory ManagementProfit & Loss ManagementFood & BeverageCustomer ServiceCustomer SatisfactionP&LLeadership

ABOUT OOLA HAJJE

Seasoned District Manager with experience in leading great restaurant operations and people development.• Exercises outstanding planning expertise to facilitate processes that positively impact product quality, resulting in restaurant sales and profit growth. • Creates effective operational systems and standards by merging organizational talents with exemplary critical thinking skills.• Demonstrates unwavering drive to succeed and commitment to excellence in formulating solutions that maximize restaurants’ fiscal health and stability.

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