Oola Hajje

About Oola Hajje

Seasoned District Manager with experience in leading great restaurant operations and people development.• Exercises outstanding planning expertise to facilitate processes that positively impact product quality, resulting in restaurant sales and profit growth. • Creates effective operational systems and standards by merging organizational talents with exemplary critical thinking skills.• Demonstrates unwavering drive to succeed and commitment to excellence in formulating solutions that maximize restaurants’ fiscal health and stability.

Experience

1. Area Coach

   Pizza Hut

   Jan 2008 — Present

   Responsible for overseeing all aspects of restaurant operations of 8 to 10 Quick Service Restaurants (Pizza Hut) in the West LA area yielding an annual revenue of $7 million.• Lead a team of General Managers, Assistant Managers and over 200 team members to achieve company and area objectives.• Coach and guide General Managers and Jr. Management team to meet annual operating plans by seamlessly supporting day-to-day operations.• Directly responsible for managing labor budgets, P&L’s and Gross Profit for multiple units• Ensure consistent operational procedure adherence, steer customer satisfaction efforts, and monitor compliance with all health, safety, and labor policies. • Responsible for the execution of all policies, procedures, and programs with the store through General Managers, assistant managers and hourly team members

Education

• Australian Institute of Music

  Sound Engineering

  1978 — 1981

Skills

• Hiring
• Management
• Multi-Unit
• Microsoft Office
• Operations Management
• Franchising
• Profit
• P&L Management
• Franchise Consulting
• Training & Development
• Menu Development
• Catering
• Income Statement
• Financial Analysis
• Food Service
• New Restaurant Openings
• Restaurants
• Restaurant Management
• Leadership Development
• Inventory Management
• Profit & Loss Management
• Food & Beverage
• Customer Service
• Customer Satisfaction
• P&L
• Leadership