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Olga Piskunovska
Customer Support Specialist @Creatio
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WORK HISTORY
Customer Support Specialist @Creatio
Barcelona, ES
Customer Support Operator at Creatio, leveraging customer interactions to gain insights into user needs, product behavior, and system performance.Collaborating with cross-functional teams to troubleshoot issues, identify patterns, and contribute to product and process improvements.Continuously developing technical, analytical, and operational skills with a focus on long-term growth in product and customer experience roles.
EDUCATION
Odesa I.I.Mechnikov National University
Bachelor's degree, Language Interpretation and Translation
ABOUT OLGA PISKUNOVSKA
I’m a Team Lead with 10+ years of experience leading customer-facing and digital teams, with a strong focus on people, clarity, and sustainable results. I enjoy creating environments where teams feel supported, aligned, and confident in their work.My background spans customer experience, marketing delivery, and cross-functional collaboration, and I’m particularly strong at translating goals into clear priorities, supporting individual growth, and keeping teams engaged and accountable. I value open communication, well-established processes, and continuous improvement, and I’m most effective in mature organizations where structure enables people to perform at their best.
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