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Yana Fursa
Customer Success Manager @Creatio
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WORK HISTORY
Customer Success Manager @Creatio
Warsaw, PL
EDUCATION
Zaporizhzhya National University
Bachelor's degree, Foreign Languages and Literatures, General
ABOUT YANA FURSA
With 6 years of experience in the tech industry, my journey through sales, business development, marketing, and customer-facing roles has naturally led me to Customer Success. Each step along the way helped me build a stronger understanding of customer needs, business priorities, and what truly drives long-term value. Looking back, every role feels like it was preparing me for this one. Today, as a Customer Success Manager at Creatio, I’m focused on helping customers achieve meaningful outcomes, navigate change with confidence, and feel supported throughout their journey. Their success is always the priority.
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