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Niwe M.
IT Support Speacialist @Safelite
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WORK HISTORY
IT Support Speacialist @Safelite
Columbus, OH, US
Provided Tier 1 and 1.5 IT support at Safelite\'s internal Service Desk- Resolved and routed tickets as efficiently as possible- Utilized industry standard IT technologies like Active Directory, Service Now, Bomgar, and many more
EDUCATION
Pensacola Christian College
Bachelor's degree, Computer Science
ABOUT NIWE M.
Hello, I\'m Niwe (pronounced Knee-Way) Recent Computer Science graduate from Pensacola Christian College, passionate about turning complex problems into smooth solutions. With a strong foundation in programming, systems, and algorithms, I\'m now applying that knowledge hands on as an IT Support Specialist on Safelite\'s internal service desk in Columbus, Ohio.handling enterprise level troubleshooting, user support, and ticket resolution.I\'m eager to level up into junior systems administration, networking, or cloud roles where I can automate processes, manage infrastructure, and contribute to reliable tech ecosystems. Currently working on my Network+Love geeking out over tech—whether it\'s a cool project, new tools, career advice, or just chatting IT trends. Feel free to message me if you want to talk, share what you\'re working on, or connect!
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