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Nishanth Babu

VP of Product @Zendesk

San Francisco, CA, US
MOBILE NUMBERS
+19•••••••91

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WORK HISTORY

Apr 2016 — Present

VP of Product @Zendesk

In my current role, I lead product and community led growth and monetization for the Zendesk portfolio of products. I lead and manage an ambitious team of senior product leaders and managers, growth managers, strategy and operations analysts and engineers to build the best end-to-end digital-first customer experience. My main focus is on delivering a product experience across discover, learn, try, buy and adopt phases of the customer journey that makes it easier for them to do business with us, enables them to fully utilize our products to empower their businesses, and grow with us. During my time at Zendesk, I have led a variety of product and platform functions including the buying experience, payments, customer experience, trust & safety, core user common data platform, accessibility, localization, data privacy, data storage, developer productivity, and infrastructure. I take a people-first approach to build both teams and products and I am very passionate about building high-performing teams who consistently overachieve in a high-growth environment. At Zendesk, I have had the opportunity to build global product teams from 0 to 1 multiple times supporting up to 300+ engineers.

EDUCATION

N/A

Carnegie Mellon University

Master's degree, Information Systems & Management

SKILLS

Software DesignData WarehousingMobile ApplicationsBusiness AnalysisSoftware DevelopmentData MiningPythonUser ExperienceCManagementEntrepreneurshipHtmlTechnology ConsultingSocial Media MarketingProject ManagementDatabasesPerlRequirements AnalysisSqlStart-UpsJavascriptStrategyDjangoMysqlSoftware Project ManagementAgile MethodologiesAndroidCartographyJavaKnowledge ManagementXml

ABOUT NISHANTH BABU

Enterprise Product Development Executive | Product & Community-Led Growth | Platform & …

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