Nilesh Tikekar

Technical Support Team Lead @Eaton

Pune, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2021 — Present

Technical Support Team Lead @Eaton

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Hands-on technical experience combined with strong management and communication skills 2. Proven experience leading teams (15 people) of analysts/operations staff in a technical capacity, and/or as a people manager with a strong operational focus. Monitor and support the company\' s production Global systems and applications 4. Maintain an organized approach and ensure success - even when faced with high-pressure or high-risk situations. Natural team leader who can motivate and encourage personal development of the individual / team. Hands on experience with working on Tools like Quest - ARS, DRA, Remedy / ServiceNow, Control-M, Mainframe, Micro Focus OBM (monitoring tool). Excellent Team player with good communication (oral and written), interpersonal, organizational, and presentation skills.

EDUCATION

2003 — 2008

STBS College of Engineering, Surat.

Engineer’s Degree

2010 — 2012

Madurai Kamaraj University

Bachelor’s Degree

SKILLS

Business Process ImprovementHardwareItilManagement5sTechnical SupportProject ManagementErpIT StrategyChange ManagementProcess ImprovementRemedy 7TroubleshootingNetworkingProgram ManagementEnterprise Resource Planning (Erp)Production PlanningComputer HardwareBmc Remedy

ABOUT NILESH TIKEKAR

With 14 years of experience in IT operations and over 5 years in leadership, I…

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Nilesh Tikekar — Technical Support Team Lead at Eaton in Pune, IN | Unifers