Nilesh Nagpure
Senior Analyst @Capgemini
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WORK HISTORY
Senior Analyst @Capgemini
Navi Mumbai, IN
Logging and Monitoring of 20+ services, identifying and resolving 60%+ critical issues within 10minutes of detection; saved 100+ hours of downtime and increased uptime by 20%. knowledge of implementing and administering server services. Experienced in creating, configuring and maintaining Infrastructure on AWS Cloud servicesincluding Virtual Private Cloud (VPC), EC2, S3, Route53, SNS, CloudWatch and IAM. Manage Jenkins CI/CD pipeline to automate the build deployment process. Proficient in installing, configuring and writing the terraform script. Having experience with Git version control, including setting up repositories, branching,merging, and resolving conflicts. Familiar with the ITIL and ITSM methodology on service management. Experienced in maintaining applications and infrastructure by utilizing Datadog for monitoring,PagerDuty for incident response, and the AWS Console for managing AWS resources. Maintain knowledge-based runbooks, sops, and articles. adhere to agile approaches like scrumwhile utilising jira in a sprint. Collaboratively ensuring the smooth and effective integration of services across teams tomaintain seamless functionality and communication.Infrastructure Support Engineer and System Administrator Efficiently managing and resolving Jira tickets associated with incidents in a systematic ITincident response process. continuous monitoring and logging of multiple services and provide immediate response tofacility related issues to prevent any impact to client website and application. Experienced in monitoring and troubleshooting on EC2 and ECS. Performed monthly maintenance activity which include patching maintenance and rebuilt ofservers. Good working knowledge of Atlassian applications like Jira and Confluence.
EDUCATION
Kavi Kulguru Institute of Technology and Science, Ramtek
Bachelor of Engineering
ABOUT NILESH NAGPURE
Logging and Monitoring of 20+ services, identifying and resolving 60%+ critical issues within 10minutes of detection; saved 100+ hours of downtime and increased uptime by 20%. knowledge of implementing and administering server services. Experienced in creating, configuring and maintaining Infrastructure on AWS Cloud servicesincluding Virtual Private Cloud (VPC), EC2, S3, Route53, SNS, CloudWatch and IAM. Manage Jenkins CI/CD pipeline to automate the build deployment process. Proficient in installing, configuring and writing the terraform script. Having experience with Git version control, including setting up repositories, branching,merging, and resolving conflicts. Familiar with the ITIL and ITSM methodology on service management. Experienced in maintaining applications and infrastructure by utilizing Datadog for monitoring,EventManagement for incident response, and the AWS Console for managing AWS resources. Maintain knowledge-based runbooks, sops, and articles. Collaboratively ensuring the smooth and effective integration of services across teams to maintain seamless functionality and communication. Senior Analyst and Analyst Efficiently managing and resolving ServiceNow tickets associated with incidents in a systematic ITincident response process. continuous monitoring and logging of multiple services and provide immediate response to facility related issues to prevent any impact to client website and application. Experienced in monitoring and troubleshooting on EC2 and ECS. Performed monthly maintenance activity which include patching maintenance and rebuilt ofservers. Good working knowledge of Atlassian applications like Confluence.
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