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Nicole Johnson
Product Owner Sr Business Systems Analyst @EPRI
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WORK HISTORY
Product Owner Sr Business Systems Analyst @EPRI
Manage all phases of the enterprise implementation of application functionality, supporting web solution post-implementation, collaborating with 3Rd party vendors and other teams to implement enhancements, fixes, and upgrades in specific functional areas. Support experience of enterprise-level applications, the intricacies of system configuration and administration across the enterprise, capacity and throughput parameters, and business objectives. Collect and document business requirements, contribute to solution design, author user cases, create functional and technical specifications with testing scripts, and participate in the testing of applications and business solutions for EPRI. Perform problem solving functions across business functional areas, involving interrelated functional areas across business divisions Coordinate multiple groups, perform project management functions to ensure web solutions have met scope and quality expectations Identify and support opportunities to improve systems and business processes, project management/applications development methodology and product reviews or pilots Ensure appropriate change management is implemented, providing business training to ensure a smooth “go-live” scenario Perform functions for company sector leads to identify and resolve project and operational problems Collaborate with stakeholders, business users and SMEs to discover and document business requirements, translating high-level business requirements into user stories, necessary details and specifications needed by technical developer, stakeholders, or other organization members
EDUCATION
DeVry University
Associates of Applied Science , Telecommunications Management & Software Applications
Fairleigh Dickinson University
Associates of Business Management
Fairleigh Dickinson University
Business Administration and Management, General
DeVry University
Telecommunications Management
ABOUT NICOLE JOHNSON
Innovative and outcomes-oriented Business Systems Analyst and Product Management Leader…
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