Nikita Tiwari
Corporate Sr Vice President - Global Head Ai & Analytics Product & Gtm - Wns (Part of Capgemini) @WNS
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WORK HISTORY
Corporate Sr Vice President - Global Head Ai & Analytics Product & Gtm - Wns (Part of Capgemini) @WNS
Noida, IN
Head the complete portfolio comprising of strategy, design, and commercialization of AI-first products across industries. My portfolio spans modular AI platforms, domain-specific accelerators, and analytics solutions that power digital transformation for global enterprises. I drive end-to-end product journeys—from market discovery, ideation, and validation to scaled adoption and business impact—anchored in cutting-edge AI capabilities including Generative AI, Agentic AI, Reinforcement Learning, and ML Ops. I collaborate closely with cross-functional leaders, clients, and partners to shape differentiated offerings, guide GTM execution, and embed AI deeply into the enterprise fabric.Honored to be recognized as the Gold Winner – AI Champion at the ISG Women in Digital Awards 2025 (APAC & India region), for driving enterprise-scale AI strategy, product innovation, and purposeful digital transformation.
EDUCATION
Birla Institute of Technology and Science, Pilani
MS, Computer Software Engineering
Indian Institute of Management, Calcutta
Executive Management Program, Digital & Social Media Strategy
ABOUT NIKITA TIWARI
Accomplished professional with 24+ years experience in spearheading AI Product & GTM Strategy, digital transformation & AI driven projects, delivery management, global customer engagement, stakeholder management and practice management strategy.7+ years of rich experience in building AI product & Business Strategy, enterprise AI solutions, leveraging Data Science/Machine Learning, Generative AI strategies, including conversational AI, real-time optimization techniques and NLP.Awarded Gold – AI Champion, ISG Women in Digital Awards 2025 (APAC & India region) for driving enterprise-scale AI strategy, product innovation, and purposeful digital transformation.With MeitY, ideated and delivered, Bhashini (India’s first Gen AI marketplace) & Bhashadaan (India’s first crowd-sourced data AI/NLP platform); Launched by Prime Minister of India, Mr Narendra Modi PM Modi Inauguration is here at 31:45; details are here)Conceptualized an AI-based self-learning adaptive system to understand customer behavior: “Decision Factory”; Used to automate & scale data-driven decision-making processes.(Reference: My 30-second video explaining the Decision Factory is here)Managed Integration and Digital Transformation engagements using Marketing Automation suites, Content Marketing Platforms and Integration with other Digital segments of the Digital Marketing ecosystem. Business Finance: Managed Cost, Delivery Quality and Schedule. Managed contracts (15+ million USD) involving both Time & Material and Fixed Price models. Responsible for top-line and bottom-line revenues for the engagements. Managed Program Level Onsite / Offshore ratio, Program level experience mix, and Rookie Ratio.
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