Nikhil Chaudhary
Operations Manager @Google Operations Center
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WORK HISTORY
Operations Manager @Google Operations Center
Gurugram, IN
I lead end-to-end governance and execution of large-scale digital marketing campaigns for diverse Google products, ensuring operational excellence, quality, and speed at scale. My role blends strategic leadership with hands-on operations, covering: • Campaign Management & Governance: Oversee high-impact digital marketing campaigns across multiple Google products, ensuring flawless execution, compliance with global policies, and alignment with brand and business objectives. • Operational Leadership: Drive daily operations with a focus on efficiency, scalability, and continuous improvement, managing complex workflows across geographies and time zones. • People & Process Management: Lead, coach, and develop high-performing teams; design capacity models, implement training programs, and create succession pipelines to build future-ready talent. • Strategic Partnerships: Collaborate closely with global stakeholders, cross-functional teams, and external vendors to align priorities, address challenges, and deliver measurable business impact. • Project & Program Management: Spearhead key transitions, workflow migrations, and transformation initiatives, including process re-engineering, automation, and quality frameworks to unlock efficiency gains. • Data-Driven Decision Making: Develop and govern performance dashboards, quality frameworks, and capacity planning models to drive insight-based strategic decisions.Through a mix of operational rigor and strategic foresight, I enable Google Marketing to execute at scale while enhancing customer experience, building resilient teams, and driving continuous innovation.
EDUCATION
Dehradun Public School
Commerce
Indian Institute of Planning and Management
Marketing/Marketing Management, General
Institute of Management & Research
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
SKILLS
ABOUT NIKHIL CHAUDHARY
Results-driven leader with a proven track record in digital transformation, operations management, and strategic consulting. Adept at leading large, high-performing teams and driving business success through data-driven decision-making and operational excellence. With deep expertise in digital marketing strategy across all channels, I specialize in designing and executing impactful marketing solutions for large enterprises. My ability to align marketing strategies with business objectives ensures measurable growth, efficiency, and a competitive edge. Passionate about marketing success and innovation, I bring a holistic understanding of business challenges and opportunities, crafting forward-thinking strategies that drive revenue, enhance customer experience, and optimize performance at scale. I thrive in dynamic environments, leveraging technology and insights to navigate complexities and lead organizations toward sustainable growth. Let’s connect and shape the future of digital business together!Capabilities: Leadership, Digital Marketing, Search Engine Optimization, Search Engine Marketing, Social Media, Mobile Marketing, Paid Marketing, Email Marketing, Process & Project Management, Account Management, Operations Management
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