Olanike Olowonefa
System Engineer @Serco
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WORK HISTORY
System Engineer @Serco
EDUCATION
Wilfrid Laurier University
Bachelor of Science - BS, Computer Science
ABOUT OLANIKE OLOWONEFA
A recent graduate from Wilfrid Laurier University with a Bachelor of Science in Computer Science, I currently serve as a Service and Data Quality Analyst at Serco. In this role, I manage performance metrics for over 20 Service Providers, ensuring alignment with Employment Ontario and contractual KPIs. My contributions include developing and tracking Service Provider Improvement Plans and analyzing data through tools such as Microsoft Power BI and Excel to monitor milestones and provider performance. With a foundation in data analysis, auditing, and Power BI, I focus on driving informed decisions through actionable insights. My academic background and hands-on experience in software quality assurance, data quality analysis, and user-centric design reflect my commitment to delivering impactful outcomes and fostering continuous improvement.
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