Nihad Abdurahimli

Junior Collections Analyst @NCR Voyix

Warsaw, PL

Responsible for all aspects of the collections process to ensure timely and effective recovery of outstanding receivables and credit extensions for a specific portfolio of customers.• Identify accounts which may present a business credit risk or may require a credit hold.• Communicate with global customers to resolve payment issues and disputes professionally and efficiently via email and calls.• Accurately enter and maintain collections data and customer specific data.• Ensure all collections activities adhere to company policies, industry regulations, and legal requirements.• Assist in preparing regular reports on collections performance for management review.• Work closely with other departments, such as finance, sales, and customer service, to resolve issues and improve overall customer satisfaction.