Nigel Ogden
Principal Service Management Consultant @Capgemini
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WORK HISTORY
Principal Service Management Consultant @Capgemini
Manchester, GB
Delivering comprehensive service management consultancy to Capgemini’s client base
EDUCATION
Manchester Metropolitan
HND
ABOUT NIGEL OGDEN
An IT Director with a successful background in ITIL based Managed Service Delivery and IT Operations with significant C level Client engagement. Year-on-year revenue and margin targets achieved or surpassed across multiple industry sectors. Cross functional team management expertise across onshore, nearshore and offshore locations. Implemented a strategy to achieve a circa 15% increase in practice margin through organisational efficiencies and migration to a predominantly offshore delivery model.Successfully led transitions of several multimillion pound key client solutions into Managed Services, including both implementations and service migrations from other suppliers.
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