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Start for FreeNicole B.
Director, People Operations, Total Rewards, & Workplace Experience @ServiceTrade
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WORK HISTORY
Director, People Operations, Total Rewards, & Workplace Experience @ServiceTrade
Durham, NC, US
EDUCATION
Appalachian State University
Bachelor’s Degree, Psychology and Health Promotion
Duke University
Certificate, Digital Media and Marketing
ABOUT NICOLE B.
Strategic People Operations and HR leader with 10+ years of experience driving performance, scalability, and engagement in high-growth organizations. I focus on creating operational efficiency through technology, AI, and automation - streamlining workflows, enhancing data-driven decision-making, and improving the overall employee experience. My approach blends strategic consulting with a deep understanding of people and systems to design programs that drive retention, productivity, and organizational success.
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