Nicola Atkinson
Lean Six Sigma Black Belt @BAE Systems
Signup · Get unlimited contacts
WORK HISTORY
Lean Six Sigma Black Belt @BAE Systems
EDUCATION
Quanta
Agile - Product Owner
University of Sunderland
Bachelor's degree, Applied Management
SKILLS
ABOUT NICOLA ATKINSON
Experienced Process Improvement Manager, Business Analyst, Process Engineer and Lean Practitioner.I am a highly experienced Process Improvement Manager and Lean Six Sigma Practitioner; a process improvement and business change professional with a proven track record of project delivery within the financial services sector and non-financial sector. I am passionate about customer service and people. I identify, develop and implement initiatives that drive a culture of continuous improvement, delivering first class customer experience and demonstrable financial savings.A champion for change, I have proven leadership, organisational and communication skills, delivering results that support business strategy through the engagement of key stakeholders. My passion is leading or working as part of a team through change with one common goal and that is to succeed!Skilled in Negotiation, Operations Management, Communication, Team Building, and Contact Centre.Strong operations experience with a Bachelor\'s degree focused in Applied Management from University of Sunderland. Experience in shaping, leading and delivery of Customer transformational improvement projects. Customer Journey mapping skills. Contributor in the design and implementation of an organisation wide business process structure. Extensive facilitation skills across virtual teams in the UKSpecialties: Lean, Lean Six Sigma practitioner, Master Black Belt, Process Improvement, Operational & Change Management, People Development, APMP qualified
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.