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Nickolena Taylor

Senior Strategic Account Representative - Amazon Business @Amazon

Tacoma, WA, US
MOBILE NUMBERS
+12•••••••64

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WORK HISTORY

Jul 2023 — Present

Senior Strategic Account Representative - Amazon Business @Amazon

Seattle, WA, US

EDUCATION

N/A

University of Washington, Michael G. Foster School of Business

Digital Marketing Analytics Certificate

N/A

Seattle University

Bachelor of Business Administration (B.B.A.)

SKILLS

Account Management TheoryTeamworkMarketing StrategyCustomer SatisfactionTrainingProblem SolvingInterpersonal CommunicationStore ManagementRetail SalesMicrosoft WordMicrosoft ExcelPowerpointSocial MediaTeam LeadershipTime ManagementLeadershipPublic SpeakingSales & MarketingVisual MerchandisingRetailCustomer RelationsOrganization SkillsMarketingCoaching & MentoringMicrosoft OfficeSalesPosTime & AttendanceCommunicationManagementCollaborative Problem SolvingInventory ManagementMerchandisingSocial NetworkingOnboardingSocial Media MarketingCrmDelegationEvent PlanningCustomer Service

ABOUT NICKOLENA TAYLOR

Business Development & Sales Support: Proven track record of driving sales performance for four Fortune 500 employers and managing sales support strategies. • Fanatical Prospecting: Consistently hunt for and reach out to new prospects through various modes of communication and maintain persistent follow up. • Brand Management: Directly responsible for enhancing the performance and perception of Fortune 500 brands at a store/customer level. • Mentoring & Training: Trained and mentored numerous employees throughout career. Proven track record of on-boarding, training, and mentoring new employees towards success. • Intrinsically Motivated: Intrinsic motivation and time management acquired through working and going to school full-time.• Communications Skills: Strong interpersonal communication skills developed through working in a variety of customer service and management positions. • Leadership & Delegation: Ability to delegate tasks based on team member strengths and weaknesses gained through group projects both in school and at work.• Detail-Oriented: Great attention to detail developed through team and inventory management. • Continuous Improvement: Strong desire to continually identify and work on areas of opportunity. I work best when challenged. • Customer Relationship Management: Passion for customer relationship development gained through several years of working in customer service and sales oriented positions.

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