Nickolas Michael

o & m Manager @Sunrun

A highly motivated and experienced O&M Operations and Maintenance Dispatcher with a proven track record of success in a fast-paced, dynamic environment. Proven ability to manage multiple tasks simultaneously, prioritize workload, and meet deadlines. Excellent communication and interpersonal skills. Strong analytical and problem-solving skills. Proficient in all aspects of O&M operations and maintenance, including scheduling, dispatching, and troubleshooting. Strong knowledge of solar energy systems and equipment. Ability to work independently and as part of a team. Ability to work under pressure and meet deadlines. Successfully managed a team of dispatchers and technicians, ensuring that all O&M tasks were completed on time. Reduced the number of customer outages by 50% through improved preventive maintenance procedures. Placed on the change advocate team to help implement new solar energy technologies. Created team graphic banners for the entire nation to help promote teamwork and teams for work contests using AI Art and Figma.