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Nick Graeser

Senior Regional Vice President @Havenpark Communities

Lansing, MI, US
MOBILE NUMBERS
+15•••••••12

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WORK HISTORY

Sep 2025 — Present

Senior Regional Vice President @Havenpark Communities

MI, US

EDUCATION

2008 — 2012

Lansing Community College

Business Administration, Business Administration, Marketing, Business Law

SKILLS

New Store DevelopmentMerchandisingDistrict Sales ManagementSales CoachCustomer SatisfactionTrainingNew Store OpeningsLoss PreventionRetailSales OperationsCustomer RetentionMarketing ManagementCustomer ServicePlanogramsMulti-Store OperationsDirect SalesRetail MarketingRetail TechnologyRetail Site SelectionVisual MerchandisingBig BoxLeadershipMicrosoft OfficeSalesRetail SalesManagementTeam BuildingRecruitingLeadership DevelopmentLoyalty ProgramsTeam MotivatorCustomer ConversionOperations ManagementInventory ManagementCoachingBrand LoyaltyTeam LeadershipSales ProcessSpecialty RetailPerformance Management

ABOUT NICK GRAESER

Experienced Operations Executive with a 15+ year track record leading high-performing teams and managing large-scale, multi-site portfolios across the property management, retail, and telecom industries. Currently serving as Regional Vice President overseeing 15 manufactured home communities across Michigan, with full accountability for P&L management, NOI growth, capital project execution, and team development. Prior experience as a Regional Sales Manager & Regional Director for telecom retail agencies providing AT & T, Verizon, and T-Mobile services in small and big box formats.Skilled in property operations, portfolio optimization, budget oversight, and cross-functional leadership. I’ve consistently driven revenue growth, improved occupancy and retention, and revitalized underperforming assets—while ensuring compliance with Fair Housing regulations and delivering exceptional customer experiences.Notable achievements include- Growing a small Verizon retailer by 25+ locations through acquisitions and new store openings - ultimately resulting in being a preferred agency for the carrier- Launching a nationwide sales force within the largest US retail operation & growing wireless sales market share 3x- Turning around a 736-site community from high delinquency to 95%+ occupancy- Leading the acquisition and successful integration of multiple properties- Building engaged, high-retention teams across sales, maintenance, and community leadership- Managing multimillion-dollar budgets and large-scale capital improvement projects- Consistent occupancy growth through sales & rentals- Consistent excellence in collections to the tune of 98%+ monthly on multi-million dollar charges- Recognized with an Excellence in Support Award in 2025Whether leading expansion efforts, rebuilding vendor relationships, or mentoring future leaders, I bring a strategic yet hands-on leadership style to every challenge. I enjoy opportunities to assist peers & lift up those within my team to achieve their goals.Open to connecting with professionals in property operations, multi-unit leadership, asset management, or growth-focused organizations.

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