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Start for FreeNicholas Montesano
Telecommunications Operator @Atlantic Health
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WORK HISTORY
Telecommunications Operator @Atlantic Health
Newton, NJ, US
Working as a Telecommunications Operator at AHS Florham Park corporate, Newton, and Hackettstown locations- Responsible for operating the company\'s central switchboard (Intellidesk, Spok, Epic) to answer and route incoming calls, effectively communicating various announcements- Maintained the organizational call directory and performed clerical tasks like mail and message distribution and processing using enhanced IT and troubleshooting skills- Troubleshooted system issues when needed, utilized desk directories, on-call lists, reference guides, communicated codes, alerts, drills, and other announcements- Understood basic medical terminology and specific departments of where to route calls to
EDUCATION
Morris County Vocational School District
High School Diploma, Design
William Paterson University of New Jersey
Bachelor of Arts - BA, Communications/Public Relations
ABOUT NICHOLAS MONTESANO
Currently working as Patient Care Coordinator I at AtHome Medical/Atlantic Health…
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