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Nia Roberts
Head of Governance, Regulated Services @Capita
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WORK HISTORY
Head of Governance, Regulated Services @Capita
GB
Lead and support the overall governance and reporting for Capita Life and Pensions Regulated Services portfolio through ongoing appropriate and effective oversight of each regulated business. This includes the responsibility and management of Risk Committee’s and associated escalations, specific adherence to the FCA Senior Management Certification Regime and HSE Policies
EDUCATION
Chartered Management Institute
Level 5 Operations / Departmental Manager, Leadership and Management
University of Staffordshire
Foundation Degree in Complementary Therapies for Clinical Practice, Alternative and Complementary Medicine and Medical Systems
Meole Brace, Shrewsbury
Foundation degree
SKILLS
ABOUT NIA ROBERTS
Well versed in leading and managing governance frameworks whilst delivering business objectives in a regulated environment, providing oversight, reviews and adapting to any change in business needs and requirements. Skilled in creating and implementing robust frameworks, cultivating positive relationships with internal/external stakeholder and instrumental in identifying underperforming processes and suggesting corrective actions aimed at driving continuous business improvement. Demonstrated capacity to formulate, revise, and deploy and govern internal policies and processes
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