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Start for FreeNelson Serrao
Senior Account Manager @CyberCX
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WORK HISTORY
Senior Account Manager @CyberCX
Sydney, AU
Responsible for managing Client cyber risk through CyberCX capabilities. Manage client relationships and their overall satisfaction.CyberCX provides a comprehensive set of services: consulting and advisory; governance, risk and compliance; incident response; penetration testing and assurance; security integration and engineering; cloud and identity security; managed security services and cyber security training.
EDUCATION
Australian institute of Project Management
Certified Practising Project Manager (CPPM)
University of Technology Sydney
Bachelor of Engineering - Major in Telecommunications (Honors), Diploma in Engineering Practice
Torrens University Australia
Master of Business Administration - MBA, Technology Management
University of Technology Sydney
Graduate Certificate of Internetworking, Certified Cisco Network Associate Training
SKILLS
ABOUT NELSON SERRAO
I am a motivated and Client-Centric Cybersecurity Account Manager with over 25 years of extensive experience across Telco, ICT & Cyber sectors. I am a dedicated client professional with a proven track record of exceptional service & solutions across Australia and Asia. I have specialised in engaging with clients in Public & Private segments, bringing a deep understanding of industry-specific needs and challenges. Throughout my career, I have excelled in roles ranging from Engineering, Project Mgt, Bid Mgt, Pre-Sales, and Account Management. Currently, I am focused on providing comprehensive, end-to-end cybersecurity solutions across business industries, and I am always committed to putting clients first and ensuring their security objectives are fully met.CyberCX has united Australia and New Zealand’s most trusted cyber security companies to deliver the most comprehensive end-to-end cyber security services offering across the region. With a workforce of over 900 cyber security professionals and a footprint of more than 20 offices across Australia and New Zealand, as well as a global presence across Europe and the US, CyberCX offers a full suite of cyber security services to enterprise and government.CyberCX exclusively manages cyber risk, offering a comprehensive set of services: consulting and advisory; governance, risk and compliance; incident response; penetration testing and assurance; security integration and engineering; cloud and identity security; managed security services and cyber security training.
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