Nayan Dhakne
Seasoned IT Professional | 8+ Yrs Experience in IT Ops, QA, CRM | Expertise in Software Config, Data Management & Cross Functional Team Collaboration | Escalation Management and Conflict Resolution.
- Role
- Business Analyst at Ncdex E Markets Ltd
- Location
- Nagpur, MH, IN
- LinkedIn followers
- 500 followers
About Nayan Dhakne
At NCDEX e Markets Ltd, my role as Sr. Executive in the Customer Service Group was defined by a commitment to spearheading operations with a strategic focus on customer satisfaction and process excellence. Our team\'s efforts in business process improvement and stakeholder management resulted in enhanced support and retention, reflecting my core competencies in operational management and strategic leadership.With a professional background that includes significant experience in technical sales support and remote troubleshooting, my career is marked by a mission to deliver empathetic and effective solutions. The expertise I\'ve cultivated in troubleshooting and user support has been pivotal in fostering strong stakeholder relationships and ensuring the delivery of tailored customer experiences within the dynamic sphere of agri-business trading.
Experience
Business Analyst
May 2025 — Present
Education
Yashwantrao Chavan Maharashtra Open University
Bachelor of Commerce - BCom, Business Administration and Management, General
Central India institute of Management studies
Diploma in Information Technology, Information Technology
Yashwantrao Chavan Maharashtra Open University
Master of Business Administration - MBA, Marketing/Marketing Management, General
Vande Matram Jr. College Nagpur
Higher Secondary School, Mathematics and Science Genral
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