Naveen Singh Rana
Associate General Manager @HCLTech
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WORK HISTORY
Associate General Manager @HCLTech
Noida, IN
ServiceNow Architect specializing in ITOM with deep expertise in CMDB, CSDM, HAM, Discovery, and Service Mapping. Primary SME leading end-to-end platform transitions and enterprise transformations across Aviation, Manufacturing, Healthcare, Telecom, and Media & Entertainment industries. Certified professional committed to driving CMDB maturity, service visibility, and data integrity while continuously enhancing cutting-edge skills to stay ahead in the evolving ServiceNow ecosystem.
EDUCATION
Sikkim Manipal University - Distance Education
MBA information system, Information Technology
ABOUT NAVEEN SINGH RANA
I am ServiceNow Architect/Specialist with a passion for Designing, Implementation and managing CMDB, AMDB, HAM Pro, CSDM 2.0/3.0, ServiceNow Discovery, ServiceNow Mapping with 15+ years of experience in IT Industry.HIGHLIGHT / KEY SKILLS• CMDB implementation • IT HAM implementation • CSDM 3/4/5 Implementation• ServiceNow Discovery • API & Integration • Service Catalog• Training & Development • Service Mapping • Event Management• Effectively implemented ServiceNow CMDB by following CSDM 3/4.0 / new IT HAM Application/ ServiceNow Discovery /Integration / Service Catalog /Paris upgrade / UAT / Workshop /Train the Trainer / Project Go-live planning / multiple onsite project experience.
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