Nathan Resek

Talent Development & Sales Enablement Manager @Fidium Fiber

Columbus, OH, US

Designed and led “Closer to the Customer” cultural transformation initiative, training 345+ leaders and increasing customer engagement by 32% within 90 days. Delivered comprehensive toolkits (Leader Guide, Meeting Guide, and Action Plan) to ensure consistent execution and actionable customer insights and experience improvements.• Launched COMPASS, a monthly leadership development program with defined KPIs, establishing a culture of continuous leadership improvement and enhanced change readiness across management tiers.• Led the design and launch of the Customer First eLearning program to drive cultural transformation and strategic alignment. Developed a blended learning experience featuring executive-led discussions, field team interviews, and LinkedIn Learning modules to deepen employee connection to company values and customer-centric goals.• Implemented LinkedIn Learning (branded internally as Altitude Learning) and integrated curated learning paths, resulting in measurable increases in leadership and IC engagement; achieved 75%+ license activation and 45% recurring monthly usage within first year.• Delivered targeted sales skills workshops for Inside Sales (Prospecting, Needs Assessment, Objection Handling, Competitive Positioning, Closing) with 85%+ of participants gaining new quota achieving skills.• Facilitated Gold of the Desert Kings experiential simulation for executive leadership summit achieving 95% NPS and strengthening alignment to core values and culture.• Increased sales productivity and readiness by 23% and decreased ramp time by 28% for several new Sales Channels through utilizing AI and sales tech stack platforms for the implementation of revenue growth initiatives. This included a new sales onboarding program, role-specific sales enablement skills workshops, and product/solution selling skills.

Ohio University

MSA

Ohio University

BS