Nathalie H.
Air Logistics Customer Care Manager @Kuehne+Nagel
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WORK HISTORY
Air Logistics Customer Care Manager @Kuehne+Nagel
Atlanta, GA, US
Provide leadership and direction to the Customer Care team * Monitor profitability and productivity of activities* Support the field sales activities to maintain and increase business* Drive service excellence to continuously improve customer satisfaction
EDUCATION
Atlanta Metropolitan College
Associate’s Degree, Business Administration
Clayton State University
Bachelor's degree, Business Administration and Management, General
ABOUT NATHALIE H.
Over twenty years experience working in an international / multicultural environment in Sales - Management - Revenue Management - Analysis and forecasting - Customer service.Experience with a range of programs including Amadeus, Access, Gaetan, Pelican, Sequoia, Cargoal, Worldspan ( Deltamatic), Yield management System, World tracer, Microsoft Office, Excel, Powerpoint.
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