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Natalie Sukic
Casual Sales Consultant @Country Road Group
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WORK HISTORY
Casual Sales Consultant @Country Road Group
Brisbane, AU
Sales Consultant - Country RoadWorking in a casual role that allows me to be engage with customers and build relationships through one of my passions within fashion and style. Customer Service- Consistently deliver a customer centric culture ensuring that each customer looks and feel fabulous- Build customer loyalty & relationships - Maximise all sales opportunities, through promoting promotional activity- Style customers that inspire and exceed our customers’ service expectations.Brand Management & Stock- Ensure all stock on the selling floor is presented to company standards at all times & ensure the floor is fully stocked at all times- Assist with the execution of store visual merchandising including promotional activity- Be aware of and adhere to stock procedures to ensure loss prevention at all times- Ensure that reserves are well maintained at all timesAdhering to the values and behaviours of the Country Road Group to add quality and inspiration to life. These include- Being customer obsessed - Collaborative- Inspirational - Responsible- Dedicated to quality
EDUCATION
QUT (Queensland University of Technology)
Bachelor of Applied Science, Microbiology/Forensic Science
The Forton Group
Leader as Coach, Leadership
The Forton Group
Developing Leader as Coach, Leadership & Coaching
National Exellence in Educational Leadership Initiative
Advanced Leadership Program, Leadership
QUT (Queensland University of Technology)
Certificate, Fundamentals of Business Process Management
SKILLS
ABOUT NATALIE SUKIC
Natalie Sukic is currently the Health Safety and Environment ChemStore Manager having also completed a role as a Change & Communication Manager at the Queensland University of Technology (QUT). Providing strategic advice, leadership, coaching, customer excellence and recommendations on university wide projects she promotes culture around engagement, collaboration and innovation. She regularly engages with stakeholders across the university at all levels including communicating and implementing change initiatives whilst providing advice on a range of issues, projects and service excellence. With continual consultation and collaboration Natalie leads and proactively manages change across a wide business area at QUT. As the Health Safety & Environment ChemStore Manager at QUT Natalie manages the strategic and operational functions for the department particularly around chemical management and procurement strategies. This role encompasses high levels of analysis, customer excellence, contract management and advisory services particularly with respect to providing timely responses to research laboratories, distributed sites and the local management of the ChemStore. Natalie manages all strategic chemical and medical and scientific consumable purchases for the university whilst managing a large portfolio of suppliers and leads a dynamic team. The role also encompasses advice around health and safety and environment matters whilst ensuring all regulatory, risk and compliance requirements are managed. Operational streamlining, business improvement and analytics is another key area of responsibility for Natalie within her role. Experienced in various project management methodologies, change implementation plans, business process management (BPM). business impact analysis, business continuity planning and strategic and operational management have enabled her to reach project success. Natalie has 15 years business operations management experience working in various business streams and industries including facilities management, research infrastructure, change management and customer service excellence. She has concentrated further developing skills in leadership, coaching, process management, customer experience, compliance and health, safety and environment.
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