Naman Kamra
Strategic Initiatives at Lemon Tree Hotels | Ex-Bain | IIMU Director’s Awardee | 99+ percentile - CAT, XAT, IIFT, NMAT
- Role
- Senior Manager, Strategic Initiatives at Lemon Tree Hotels
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Naman Kamra
Strategy and sales operations leader with 4.5+ years across consulting and consumer businesses, driving GTM planning and CRM transformation. Delivered measurable impact through Salesforce implementation, analytics, and cross functional execution.
Experience
Senior Manager, Strategic Initiatives
May 2025 — Present · Delhi, IN
Led end to end Salesforce Sales Cloud implementation with stakeholders and SI partners as the primary enterprise Sales CRM• Configured Sales Cloud modules such as annual & ad-hoc contracting driving adoption to 100+ DAU and strengthening sales tracking• Leading Salesforce Service Cloud implementation as LT Call Center CRM to improve agent productivity and management visibility• Enabled MuleSoft and AI integrations in Service Cloud, targeting 20 percent AHT reduction and 50% drop in call abandonment rate• Deployed 10 plus commercial and functional dashboards, enabling daily leadership visibility into granular brand and sales performance• Redesigned sales beat planning logic using a detailed account performance matrix, improving beat visit adherence by 80 percent• Initiated Corporate Booking Tool deployment to shift sales team focus from booking coordination to cold calling and lead generation• Built annual contracting toolkit with 10 plus parameters factoring past performance, business potential, and industry benchmarks• Designed multi-level target setting framework alongside performance tracking mechanism to enable performance linked incentives
Education
Kurukshetra University
Bachelor of Technology - BTech, Electronics and Communications Engineering
2014 — 2018
Indian Institute of Management Udaipur
Master of Business Administration - MBA, GM
2019 — 2021
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