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Start for FreeNagarajan B
Vice President @Moder
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WORK HISTORY
Vice President @Moder
Bengaluru, IN
End-to-End Servicing LeadershipOverseeing the complete US mortgage servicing lifecycle including payments, escrow, and default, while aligning operations with client SLAs and regulatory standards.2. Client-Centric DeliveryTranslating third-party client expectations into actionable strategies that ensure consistent service quality, customer satisfaction, and account growth.3. Process Optimization & ComplianceLeveraging Lean and Six Sigma to streamline servicing operations, reduce risk, and maintain strong compliance with US mortgage regulations.4. Team Development & ExecutionLeading high-performance teams across servicing functions with a focus on coaching, quality, and accountability.5. Strategic Operations ManagementDesigning scalable delivery frameworks to support growing client portfolios while maintaining cost efficiency and operational excellence.
EDUCATION
D.G Vaishnav College
B.A
PSG College of Technology
Master of Business Administration (MBA)
SKILLS
ABOUT NAGARAJAN B
With over 19 years of experience in the BFSI sector, I’ve built my career around…
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