Munibhaskar Samanthavada

Business Analyst @Cigna Healthcare

AZ, US

Gathered and documented over 120 business requirements using Scaled Agile Framework (SAFe), improving delivery timelines by 20% across crossfunctional teams.• Analyzed healthcare datasets using Python (Pandas) to identify trends in eligibility errors, reducing data mismatches by 18% during integration testing.• Built interactive Power BI dashboards to visualize claim processing KPIs, improving stakeholder visibility and reducing manual reporting time by 40%.• Developed 40+ UAT test cases and logged 90% defect closure in JIRA, ensuring smooth rollouts and reducing post-deployment issues by 35%.• Conducted root cause analysis using SQL on eligibility discrepancies, resolving data integrity gaps and enhancing member record accuracy by 18%.• Built process flow diagrams with Visio for legacy workflows, identifying automation opportunities that reduced manual rework by 25%.• Design Tableau visualizations for executive review, enabling faster decision-making on compliance metrics (HIPAA, CMS, HEDIS).• Collaborate with IT BSA to define integration logic between core platforms and third-party vendors.• Draft epics and features in Azure DevOps, enabling agile traceability and accelerating backlog grooming.• Conduct gap analysis across claims, eligibility, and provider workflows, identifying process improvement opportunities.• Partner with compliance and regulatory teams to validate solutions meet CMS, HIPAA, and HEDIS standards, ensuring audit readiness and risk mitigation.

Lovely Professional University

Bachelor's degree

Wichita State University

Master's degree