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Muhannad Salahaldin
Sr Business Analyst @Optum
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WORK HISTORY
Sr Business Analyst @Optum
Led end-to-end business analysis for payer-side healthcare applications, supporting claims adjudication, eligibility, provider, and reporting systems.• Collaborated with Product Owners and SMEs to gather and document business and functional requirements aligned with CMS and HIPAA regulations.• Authored BRDs, FRDs, user stories, process flows, and data mapping documents, ensuring traceability across the SDLC.• Worked extensively with EDI transactions (837/835/834/270/271) to analyze in-bound/outbound data issues and support compliance.• Performed SQL queries for data analysis, claims validation, defect triage, and reconciliation between source and target systems.• Supported UAT activities, including test scenario creation, data preparation, defect validation, and business sign-off.• Partnered with QA and development teams to clarify requirements, resolve defects, and reduce rework.• Built dashboards and ad-hoc reports using Tableau and Excel to support operational and exec-utive decision-making.
EDUCATION
Westwood College-Arlington Ballston
Associate's degree, Information Technology
Damascus University
Bachelor's degree, Information Technology
ABOUT MUHANNAD SALAHALDIN
Results-driven Healthcare Business Analyst with Nine years of experience supporting U.S. healthcare payer and provider organizations. Strong expertise in requirements elicitation, healthcare data analysis, EHR/MMIS systems, EDI transactions (837/835/834/270/271), HIPAA compliance, and Agile delivery. Proven ability to bridge business and technical teams, translate complex healthcare regulations into functional requirements, and deliver data-driven insights using SQL and BI tools. Experienced working with cross functional stakeholders including Product Owners, Developers, QA, Compliance, and CMS-aligned programs.
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