Muddassir Siddiqui
Technical Support Advisor @TP
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WORK HISTORY
Technical Support Advisor @TP
Waterloo, ON, CA
Serve as a key technical point of contact, resolving complex technical issues for clients in a fast-paced environment, including diagnosing root causes, applying fixes, and ensuring minimal downtime.*Provide best practice recommendations, optimization tips, proactive support, and tailored training sessions to minimize operational risks and enhance system performance.*Coordinate cross-functional teams, collaborate with product specialists, and lead client consultations to deliver timely, high-quality solutions and consistently enhance customer satisfaction.
EDUCATION
Conestoga College
Postgraduate Degree, Information Technology Business Analysis
Conestoga College
Information technology buisness analyst
Mahaveer Institute of Science & Technology
Bachelor of Technology - BTech, Computer Science
MS Junior College
Intermediate, Mathematics
ABOUT MUDDASSIR SIDDIQUI
Information Technology Business Analyst | Aspiring Problem Solver …
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