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Front Office Manager @Azul Hospitality
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WORK HISTORY
Front Office Manager @Azul Hospitality
Glendale, CA, US
Stepping into Front Office Manager responsibilities and leading daily guest operations with a strong focus on service excellence and team performance.• Strengthening front office efficiency by refining processes, improving communication, and creating a smoother, more consistent guest experience from arrival to departure.• Building a confident, high-performing team through hands-on coaching, clear expectations, and a people-first leadership approach that elevates both morale and guest satisfaction.
EDUCATION
Bellevue University
Project Management
ABOUT MOSES NUNEZ
People-first hospitality and sales leader with a proven ability to guide teams through high-volume, fast-paced environments while staying calm, clear, and solutions focused.Experienced in managing guest operations, strengthening team performance through hands-on coaching, and resolving sensitive situations with empathy and professionalism.Skilled in improving service standards, supporting revenue goals, and building team confidence through consistent communication and structured leadership. Recognized forcreating welcoming, supportive environments where guests feel valued and employees feel seen, respected, and motivated to deliver exceptional service.
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