Morgan Balovich
Manager on Duty @The Alaska Club
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WORK HISTORY
Manager on Duty @The Alaska Club
Anchorage, AK, US
In my current position as a Manager on Duty at the Alaska Club, I hold a central role in the seamless operation of our fitness and wellness facilities. This encompasses a range of responsibilities, including the oversight of facility operations to ensure cleanliness and equipment functionality. My dedication to providing exceptional customer service involves promptly addressing member inquiries and resolving issues, thereby fostering a positive experience for all visitors. Staff supervision is another crucial aspect of my role, where I assign tasks, offer guidance, and cultivate a motivated team. Additionally, I am responsible for handling emergency situations, including medical incidents and facility issues, while strictly adhering to established protocols. Safety and security measures are upheld through regular inspections and precautionary measures, and I actively engage with members to collect feedback and address concerns, continually enhancing the member experience. Alongside these responsibilities, I fulfill various administrative duties, including cash handling, inventory management, and reporting, all contributing to the overall goal of maintaining a safe, welcoming, and efficient environment for our members, thereby promoting their well-being and satisfaction during their visits.
EDUCATION
Linfield University
Bachelor of Science - BS, Business Administration and Management, General
ABOUT MORGAN BALOVICH
Possessing a B.S. in Business Management and a minor in General Psychology from Linfield University, Morgan has accumulated eight years of expertise in hospitality, service, and management. During the peak of the pandemic, she successfully owned, and managed a small business, The Dirty Sponge LLC, offering residential cleaning services from August 20••••22. She exhibits exemplary proficiency in leadership, sales, marketing, communication, and adaptability. Morgan has recently made the move from Oregon to Anchorage, Alaska this June (2023) where she is actively open to possibilities. Values: honesty, hard work, respect, humor, and family, which she upholds with utmost sincerity.
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