Mo Ramadan
Sr Regional Director of Operations @Driven Brands Inc.
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WORK HISTORY
Sr Regional Director of Operations @Driven Brands Inc.
Promoted to lead a vast network of car wash locations across 4 states (FL, GA, AL,TN) with a full P&L contribution. • Consistently achieving operational excellence and maintaining the highest standards of service quality. Implemented streamlined processes and performance metrics to drive efficiency and productivity. • Led and Mentored High-Performing Teams: Built a cohesive and motivated team of Market Directors, District Managers, and support staff, fostering a culture of collaboration and continuous improvement. Provided mentorship and training to empower team members to excel in their roles and deliver exceptional results. • Optimized Resource Allocation: Spearheaded strategies to optimize labor, equipment, and supplies, resulting in cost savings and increased profitability for the company. • Enhanced Customer Experience: Prioritized customer satisfaction by leveraging feedback and data insights to enhance service offerings and tailor experiences to meet customer needs. Implemented customer-centric initiatives resulting in improved ratings and increased customer loyalty.
EDUCATION
Atlantic International University
BS, Business
SKILLS
ABOUT MO RAMADAN
Senior-level Multi-Unit Business Management Executive with diverse experience including…
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