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Senior Business Analyst @Allianz Australia
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WORK HISTORY
Senior Business Analyst @Allianz Australia
EDUCATION
Charles Sturt University
Master of Business Administration (MBA), International Business
Punjab Technical University
Computer Engineering, Systems Engineering
SKILLS
ABOUT MONA BHARDWAJ
I’m a strategic Senior Business Analyst with 16+ years’ experience delivering digital transformation, AML/KYC regulatory uplift, process optimisation and operating model redesign across major Australian organisations including Westpac, St George, Allianz, IAG, iCare and global partners such as Chemist Warehouse, IBM, Wipro and Hitachi.My strength lies in driving end‑to‑end BA delivery — from discovery and customer journey mapping to agile solution design, API‑enabled integration and data‑driven analysis. I excel at navigating complex enterprise environments, aligning stakeholders, and translating business needs into scalable, high‑value technology solutions.My work often centres on simplifying complexity, modernising processes and enabling digital capability uplift, with added experience applying AI‑supported technologies to improve efficiency, insight generation and business outcomes.I’m passionate about solving meaningful problems, building strong stakeholder relationships and contributing to organisations undergoing transformation, growth or regulatory change.
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