Mona Soodi

Internal Sales & Customer Service Expert @Eaton

Sydney, AU

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Sep 2021 — Present

Internal Sales & Customer Service Expert @Eaton

Mascot, AU

EDUCATION

2011 — 2013

RMIT University

Master's degree, Engineering - Laser Cladding

2006 — 2011

University of Tehran

Bachelor of Science, Metallurgy Engineering

SKILLS

CoatingsSapProject EngineeringAftersalesReport WritingMetallurgyHardness MeasurementMatlabFatigue TestingManufacturingDilution MeasurementManufacturing EngineeringEngineeringMaterials ScienceFailure AnalysisElemental MappingHands-on Laser OperatorElectron MicroscopyCrmClient LiaisonOptical MicroscopyProject ManagementR&DProject PlanningPowder X-Ray DiffractionLaser WeldingLaser CladdingMetallographyMechanical TestingMaterialsMicrosoft OfficeLaser Materials ProcessingProcess EngineeringTemTechnical SupportResearch and Development (R&D)AutocadLaser Cutting

ABOUT MONA SOODI

Results-driven engineering professional with over 10 years of experience in sales coordination, technical support, and customer service within engineering and manufacturing environments. Skilled in managing end-to-end sales processes, supporting product delivery, and aligning with global marketing strategies. Holds a master’s degree in engineering and brings a proactive, collaborative approach to driving customer satisfaction, operational efficiency, and service excellence.

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