Molly Lynn

WORK HISTORY

ABOUT MOLLY LYNN

I was 18 years old when I wore my first business suit. It was for an interview to become a Flight Attendant, and to introduce me to the world of aviation. I was an outgoing, socially adept, and incessantly curious country girl who had found her ticket out of small-town living and into the airline industry. I would spend the next 2 decades learning and growing from Inflight to Customer Service, Instructor, and Supervisor, and eventually being drawn to SFO in 2012, to a cheeky and award-winning airline called Virgin America. I signed on with Virgin in SF to help lead the highest-profile and busiest hub ops for the coolest and most innovative airline. I loved the disruptive culture at Virgin. We didn\'t care to do things how they had always been done- we wanted to make flying fun, sexy, comfy, and hassle-free. Amid my airline career, I got plugged into the burgeoning field of social media and podcasting. I started to play World of Warcraft around that time and was attracted to online gaming\'s socially engaging aspects. I also began following some WoW podcasts. As I listened to some of my favorite shows, I thought it would be nice to have a female perspective in this vastly male-dominated space of online gaming and podcasting. So, I started a WoW podcast. This led me to become one of the first to innovate, adapt, and exchange on social media platforms like Twitter, Instagram, Facebook, and their like. I created podcasts, and LOVED connecting, collaborating, and interfacing with new friends and influencers online. My journey brought me to conferences, photo & collab sessions, interviews, and Meetups all over. These earlier roots still bring me back to Twitch streaming, voice acting, and technical collaboration in today\'s social and creative online spaces! Throughout my airline career I have used my years of de-escalation, customer satisfaction, people management, and my persistent need to find better performance using technology. From the Gsuite, MS Office and other tools, I quickly became the \"tech girl\" wherever I went. I have always been able to adapt rapidly, introduce new tools that help shape and better our work experience, and I take pride in adopting new technology the moment the updates hit the cloud. Change is constant. The best way to ensure it is useful and works is to embrace it early and start the feedback loop for improvement. Now, as I find myself amid unexpected career shifts, I look forward to bringing my knowledge, experience, flexibility, and hunger to learn and innovate to the next turn in my career path.