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Molly Birka
Senior Director of Supplier Implementations @Parachute Health
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WORK HISTORY
Senior Director of Supplier Implementations @Parachute Health
Manage a team of Solutions Consultants and Technical Operations Managers responsible for the workflow design, implementation, training, product adoption, and integration of Enterprise suppliers as they digitally transform their business Engage with new partner API integrations to support necessary development work and craft shared customer onboarding processes Collaborate with all Client Operations and R&D teams to establish customer journey, ensure pre-sales support through project execution and ongoing supplier success, and bring new products and features to market Lead complex pilot implementations of new product offerings with national suppliers, providing feedback to the product development process and building scalable processes for Implementation teams
EDUCATION
Loyola University Chicago
Bachelor of Business Administration (B.B.A.), Marketing
ABOUT MOLLY BIRKA
Driven health-tech leader with 11+ years in client services, building and leading effective teams who provide best-in-class service while expanding product adoption. I’m energized by building client relationships, solving problems, and collaborating across the organization to build a long-term vision that improves client experience and drives company growth.
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