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Moiz Siddiqui

Head of Client Support Delivery @CellPoint Digital

Dallas-Fort Worth, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2021 — Present

Head of Client Support Delivery @CellPoint Digital

Dallas-Fort Worth, TX, US

EDUCATION

N/A

Sikkim Manipal Institute of Technology - SMU

Bachelor of Science - BS

SKILLS

Technology Change ManagementService-Level Agreements (Sla)IT OperationsVendor ManagementPre-SalesBpoService DeliveryProcess EngineeringTechnical SupportPmpTeam ManagementIT Service ManagementProject ManagementProcess ManagementCustomer Relationship Management (Crm)MisWorkforce ManagementIncident ManagementIT ManagementManagement Information Systems (Mis)Performance ManagementCrmItilBusiness Process Outsourcing (Bpo)Call CenterOffshoringBmc RemedyOperations ManagementContact CentersIT Infrastructure ManagementBusiness ProcessCall CentersProject DeliveryData CenterAvayaResource ManagementSlaItil CertifiedTransition ManagementService Management

ABOUT MOIZ SIDDIQUI

Senior technology and operations leader with 20+ years of experience leading large-scale,…

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