Mohammed Zameer Arif Khan
Principal Consultant Product Owner @Wipro
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WORK HISTORY
Principal Consultant Product Owner @Wipro
Bengaluru, IN
Demand Management: Directed end-to-end demand lifecycle (intake to closure), reducing turnaround by ~20% and strengthening governance across multiple business segments.2. ITSM Transformation: Integrated Avaamo chatbot with ServiceNow, automating workflows and improving incident resolution times.3, IoT Dashboards: Delivered Smart City and Smart Farming dashboards, enabling real-time monitoring and better operational decision-making.4. Delivered Virtual Queue Management System (VQMS): Defined backlog items, engaged stakeholders, and led delivery teams to launch VQMS, reducing passenger wait times.5. Data Center Mgmt – Sustainability Dashboards: Built GHG protocol–aligned dashboards providing visibility into energy use and carbon emissions, supporting sustainability goals.
EDUCATION
Krishna Institute of Engineering & Technology
B.Tech, Computer Science
ABOUT MOHAMMED ZAMEER ARIF KHAN
CSPO-certified Lead Business Analyst / Product Owner with 16+ years of experience driving digital transformation, product strategy, and enterprise solutions across Banking, Telecom, IoT, Airlines, E-commerce, and Shared Services. Proven track record of leading cross-functional teams, influencing senior stakeholders, and delivering measurable business outcomes including process optimization, cost reduction, service automation, and customer experience improvement. Expertise in product discovery, backlog prioritization, BPMN modelling, stakeholder management, and Agile delivery.
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