Jasmin Ponce

Contract Specialist (Mulesoft) @Salesforce

I supported the RCG and PubSec Territories as a Contract Specialist, currently I cover CBU territory. •Provide superior internal support and guidance for a region of Sales Reps including but not limit to deal structure questions, order processing, and ensuring orders are in compliance with revenue & company policy • Work with Sales, Rev Rec, and Legal on contract issues and provide suggestions and assistance for contract negotiation in order to ensure proper revenue recognition • Ensure compliance with all company policies and be responsible for SOX compliance. • Contributes ideas and innovations to improve upon existing systems, work processes, and procedures • Create and update internal departmental Policies. • Participate in projects involving technical and financial concepts providing recommendations • Review submitted contract and order forms for completeness, accuracy, and conformance to Salesforce.com Sales Order Acceptance policy. • Process contracts and orders and ensure all documentation is in compliance with revenue and company policy. • Create and Modify quotes as required. • Works with Sales and Collections to assist resolution to customer billing investigations and disputes • Challenging legacy policies and procedures that complicate quote, order, invoice, credit, commissions, and revenue processing, understanding the flexibility for change, and formulating creative solutions or workarounds based on that analysis. • Responsible for monthly audits on large transactions to ensure Rev Rec compliant • Share best practices with team members to enhance the quality and efficiency of support and contribute to the knowledge base. • Establish strong relationships with Sales, Renewals, Customer Support Managers, Collections, Adjustments, Compensation, Rev Rec, Legal, and other internal resources as appropriate.